Privacy policy

01Who we are

The data controller for this website is Clidey, Inc., [registered address], [company registration number]. For any privacy question, contact [privacy@clidey.com].

Where we process data on behalf of a customer inside the Clidey product, the customer is the controller and we act as processor under our data processing agreement.

02What we collect

Information you give us: your name, work email, company, role and anything you write when you contact sales, request a demo, apply for a job or sign up for an account.

Information collected automatically: IP address, browser and device type, pages visited, referring URL and approximate location, collected through server logs and [analytics provider].

Account and usage data: if you use Clidey, we process account details, billing information and service logs needed to run the product. We do not access the contents of your connected data sources except as needed to provide support you request.

03How we use it

To respond to enquiries and provide the services you ask for; to operate, secure and improve our website and products; to send service and account messages; to send product news where you have agreed to receive it; and to meet legal obligations.

04Legal bases

Where data protection law requires a legal basis, we rely on: performance of a contract, our legitimate interests in running and improving our business, your consent (for example, marketing email and non-essential cookies), and compliance with legal obligations.

05Sharing

We do not sell personal data. We share it only with service providers that help us run our business (hosting, email, analytics, payments, recruiting) under contracts that limit their use of it, with professional advisers, and where required by law. A current list of sub-processors is available at [sub-processor list URL].

06International transfers

We may process data outside the country where you live. Where we transfer personal data out of the UK or EEA, we use appropriate safeguards such as the Standard Contractual Clauses or the UK International Data Transfer Addendum.

07Retention

We keep personal data only as long as needed for the purposes above: enquiry and sales records for [24 months] after last contact, account data for the life of the account plus [90 days], and job applications for [12 months] unless you ask us to keep them longer.

08Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent at any time. Email [privacy@clidey.com] and we will respond within the time required by law. You can also complain to your local data protection authority.

09Cookies

We use essential cookies and local storage to run the site (for example, to remember your light or dark theme). We use [analytics cookies] only with your consent where required. You can control cookies in your browser settings.

10Security

We protect data with encryption in transit and at rest, access controls and regular review. No system is completely secure; to report a vulnerability, contact [security@clidey.com].

11Children

Our website and services are for businesses and are not directed to children under 16. We do not knowingly collect their data.

12Changes and contact

We may update this policy from time to time and will change the date at the top when we do. Material changes will be highlighted on this page. Questions: [privacy@clidey.com], Clidey, Inc., [registered address].